SHIPPING & RETURNS
Shipping Policy
Our Delivery Promise
1. Contactless, Fast, Free Delivery over $100.00
(Orders containing flammable items are restricted to Australia Post eParcel Standard Shipping when sent internate).
Dispatch times: 1-2 Working days to dispatch on all orders placed before 4pm AEST. Orders placed on public holidays and weekends will dispatch on the following business day. Doesn't apply during sale periods.
Return & Exchange Policy
10-Day Returns
If you change your mind about your purchase, you are welcome to return your product to us.
Items must be returned within 10 days after your purchase date.
We will need to receive the items back unopened, unused and in the original packaging for change of mind or ordered incorrect item.
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Shipping on Refunded returns is at the cost of the customer and is deducted from the refund. For returns processed through the returns form below, the customers will pay for their shipping and receive a full refund of their item(s).
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Items bought on sale or with the use of discount code will be refunded at the price paid after discount.
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Reasons for return via Refunded
Change of Mind
If the product received back to us is unopened, unused and in the original packaging. You will need to return within 10 days of purchasing the item(s) and pay for return shipping.
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Ordered incorrect Item
You can return your item(s) if you ordered incorrectly, as long as the item(s) is unopened, unused and in the original packaging. You will need to return within 10 days of purchasing the item(s) and pay for return shipping.